Terms of use

The use of the website implies full and unconditional acceptance of the following terms of use by the user, which is immediate and continuous access throughout the duration of our website navigation and use.

The www.kosmimakontopoulos.gr is the online store exposure and sales of the company's products "KONTOPOULOS", hereinafter the "Company" based in Aristomenous 45 street Kalamata. Before entering our online store, we invite you to consult the following terms and conditions which apply specifically to the use of this electronic personal data security.

Make sure you agree to the following terms and conditions as the re-use and navigate your www.kosmimakontopoulos.gr site implies explicit and unconditional consent and your consent to them.

The Company reserves the right to modify or revise freely the terms and conditions of the transactions from the online store, whenever it considers it necessary unilaterally and without notice in accordance with its requirements and applicable laws.

The kosmimakontopoulos.gr makes every effort for the maintenance and availability of the website and its content. You may, however, at any time and without notice, to discontinue its operation (in whole or in part thereof) temporarily or permanently (for maintenance / upgrade reasons / for whatever reason) or to alter its content.

The kosmimakontopoulos.gr assumes no responsibility for damage derived from inability of users to access it.

The COMPANY is committed to accuracy, truth and completeness of the information listed in the online shop, so as to the identity of the company and the services provided through the online store transactions. The company, in good faith, and is not responsible for errors committed due to an error in the recording of electronic data store. If a product shows unusually low price, without any specific indication as to justify this, please contact us before ordering the product. Copyright

The Company is the sole and exclusive holder of all copyrights of the content and structure of the website except where expressly excluded.

  • All website content, including images, graphics, photographs, texts, services and products are the intellectual property of the company and protected by the relevant provisions of Greek law, European law and international conventions.
  • Any copying, analog / digital recording and mechanical reproduction, distribution, transmission, downloading, or misleading the public about the real provider of the content of this website. Any reproduction, republication, uploading, posting, or transmission or any other use of the content in any way or means for commercial or other purposes is permitted only with prior written permission of COMPANY or any other legitimate holder of those copyrights.

Privacy visitors / users

The "KONTOPOULOS" protects the privacy of visitors www.kosmimakontopoulos.gr under national and Community legislation and in particular Law 2472/1997 provisions on the "Protection of individuals against the processing of personal data" and law 3471/2006 on the "Protection of personal data and privacy in the electronic communications sector", as applicable.

When navigating in www.kosmimakontopoulos.gr and access to the contents of the delivery items that constitute personal data is not required.

The disclosure of personal data of users www.kosmimakontopoulos.gr constitutes acceptance of these terms of use such data in accordance with the above.

Trade secret

All information transmitted by the user / member of the Company is confidential and the Company has taken all the necessary steps to use them only to the extent necessary in the context of service. Some of the measures taken are the following:

  • Only authorized employees have access to information of your transaction and only when necessary, eg to process your requests.
  • The Company does not disclose customer information and transactions, unless written authorization from you or this court decision or decision of any public authority.
  • If the Company uses third parties to support its systems, ensure the guarantee of confidentiality. | For your own safety, you will also have to handle all the information provided through the service as confidential and secret and not to make any disclosure to third parties. Remember that personal security is the password you provide when you register on our website. The kosmimakontopoulos.gr recommends, for security reasons, to regularly change your password, and avoid using the same codes and easily detectable.

Responsibility user

  • The use of our website is at the user's responsibility. The content of the website is exclusively for adults and the visitor is not required to do any act, others may use the services of www.kosmimakontopoulos.gr only if desired.
  • The minors must not use our website and we are not responsible for any use of them.
  • The visitor of our website must make lawful use thereof, in accordance with good faith, morality and the legislation in force and to abstain from any illegal act, improper and abusive behavior that might harm others or us.

The users of this website undertake that the information submitted to it are true, complete and correct, they comply with the rules of Greek law and that they refrain from any illegal and contrary to morality use, they do not violate any nature rights third and in particular, privacy and generally will not endanger the security of this site and the proper operation and will not prevent the use of it, accepting that otherwise and more generally in the event of any breach of these terms of use shall be liable for the full restoration of caused harm either to third parties or to us.

Users of the site must, in any case, use of electronic antivirus software. The kosmimakontopoulos.gr does not guarantee that the site does not contain "viruses" or other harmful software and is not liable for any damage suffered by the visitor / user of this. The unlawful use of this website implies civil and criminal penalties for the user.

The kosmimakontopoulos.gr is not responsible for third parties derived from unlawful activities and in any case does not accept such behavior. Failure to comply with the above and generally with these terms, reserves the right to compensation, and making any other necessary measure such as stopping access, free media, the website and its services.

Prices

Prices of products shown on the online catalog can be modified at any time by kosmimakontopoulos.gr without notice. In any case, however, the customer at the time of receipt of the product ordered to pay the price marked at the time of order. Products on offer explicitly present an offer and valid until stocks last and only for the period fixed for promotion. Where there is a possibility of payment in installments per month clearly shows the monthly installment. The prices on this website are in Euro and include 24% VAT and luxury tax. If the VAT rate is adjusted before accepting your order confirmation, the new VAT rate will be adjusted.

User Registration

The reading of our website is free.

To order products through our website, the customer must be a registered user to it. When you register, you are requested basic contact information such as name and e-mail, which is used only for the purposes and under the restrictions set out under "personal data". When registering you will be prompted to enter a password, which is unique and can be changed at will.

The user guarantees the correctness and truth of personal data and payment information that indicates when registering.

The user is responsible for all operations carried out with the name and password in the online store, either by himself or by any other person. You should not disclose or transfer your username or password to any other person and should inform us immediately if you become aware of any unauthorized use of its name or use your password.

How to Order

For ordering the products, the customer places the choice of products and the amount it wishes to shopping cart and then select the payment method.

After selection and confirmation of payment the order is completed.

Placing this order is a proposal to the company to market the product in the cart (as chosen by the customer). Adding products to the shopping cart is not a commitment of specific products, which can meanwhile be purchased by other customers.

All orders are subject to the availability of products and their acceptance-confirmation from the company. The customer will receive by email an acknowledgment-confirmation of the order. Then, after completing the relevant checks (availability, bank etc.) and once we're ready to send the order, the customer is charged. With the execution of the order, the customer receives a unique order number which he uses when communicating with us about his order.

After checkout can not be modified.

If the client wishes to cancel order during the online order process and before the order is completed, it can remove the quantities of products from the basket by clicking the "remove" icon and cancel the order.

If the client wishes to cancel orders that have been completed should contact our shop by email at orders@kosmimakontopoulos.gr or by phone at +302721097908 or +302721085197 (basic rate) and his order may be canceled if not start sending the product process.

Send your order implies full acceptance of the conditions of use and purchase driver to which you have direct access constantly and asked to read.

All products displayed on this website are available while supplies last. The kosmimakontopoulos.gr no guarantee can be provided for the availability of products, but guarantees the timely by placing the order customer information on their unavailability as to the expected time availability or replacement of the product or cancel the order. If the customer feels that the time of receipt of the product does not satisfy him may revoke this order, while the other relevant orders of running normally.

Free & Immediate Send / Product Delivery throughout Greece

Personal attention to your needs.

Product returns

We want to be completely satisfied with your order!
A. Return non-defective products - Right unjustified withdrawal by the customer.
The customer retains the right to return products purchased, according to the law to protect the consumer, without justification, within fourteen (14) calendar days from receipt of goods.

Exceptions from the right of withdrawal:
There is no cancellation and refund is not permitted

  • For special orders
  • Where the products are modified after customer's request
  • The earrings for hygiene reasons
  • damage caused by the opening of the product for which the responsibility lies solely with the customer. Procedure exercise the right of withdrawal

The customer to exercise his right of withdrawal, must inform our online store, www.kosmimakontopoulos.gr, Aristomenous 45, Kalamata, GR 24100, email: order@kosmimakontopoulos.gr its decision to withdraw with a clear written statement to be sent by mail or fax or email before the above 14-day period expired. For convenience exercise your right you can fill out the withdrawal form / return policy that you find here, and that you printed form we deliver together with the other documents accompanying the product, but it is not mandatory. Following notification of the declaration of withdrawal and since the internal procedure for receipt and inspection is completed, The customer must return the products to safe packaging to be protected during shipping to our address Aristomenous 45, Kalamata, GR 24100, without undue delay and in any case within 14 calendar days from the day on which announced at the above, in the decision to withdraw our online store.

The return will be made without penalty by ACS courier company. If the product is returned with another courier company or by other means return costs will be borne by the customer and our shop will not receive the products if these costs have not been covered by the customer.

The return of money corresponding to the price of the products ordered by the customer, will be completed without undue delay and in any event within fourteen (14) working days of receipt of the refund if it is deemed fit to return from the control section of the Company Our ( see return policy above) and by the same payment method chosen when ordering.

Especially if product market on delivery the refund will be made through bank account of the client. Therefore we kindly ask you to inform us via e-mail for your account number (IBAN), the bank maintaining the account and the recipient's name as given in the booklet. For security reasons should the beneficiary account number to be the same person on your sales receipt for the returned product. No delivery costs refunded if you choose delivery method other than the standard delivery offered free in our online store. Refund is not where there is a change card.

B. Returns products that are damaged or of poor quality or product delivery was wrong.

Our online store emphasizes quality of products sold and the proper mission of the customer order.

In the rare event that the client receives from fault www.kosmimakontopoulos.gr proven defective product or a product lacking an agreed quality or damaged during transport or wrong product must inform us immediately in describing the problem and notifying us if you wish to replace or the return of the money.

Specifically, in these cases, the customer may:

  • Either refuse to accept the outset the product and request the delivery of the product ordered in the case of sending wrong product or rectification / replacement in the case of defective product or a product lacking an agreed capacity.
  • Whether to receive the product and return asking for delivery of the product ordered in the case of sending wrong product or rectification / replacement in the case of defective product or a product lacking agreed.
  • Whether exercising the right of withdrawal to return the product and request a refund of the price paid. Conditions for reimbursement of the product

To accept the return should the alleged wrong or defective product which lacks an agreed status can be unworn and in its original pristine condition. Product packaging must not be altered or soiled, but it must be in perfect condition. The product should be returned to a safe box, as not damaged during transport. We are not responsible for any loss or damage during transport of the product. Together with the product, the customer must be returned intact and in excellent condition and all the documents accompanying the product (original sales receipt / invoice, warranty, operating manual or any other accompanying materials). If the product is accompanied by a gift should be returned and the gift with the product, also in excellent condition thereof and forms that may accompany it. The audit will be performed by the head of our online store.

Return Deadline product

The return of products which allegedly defective or deficient status agreed upon delivery or other or are substantially different from the ordered will be accepted within fourteen (14) calendar days from the date of receipt.

Where actual defect or lack of agreed property that the product is covered by warranty and found to bring manufacturing defect from the authorized repairer which guarantees the return permitted by the provisions in the guarantee, for the period covered by the guarantee and indicated the characteristics of the product. After the end of this period the repair or replacement of the product is possible surcharge following a new agreement with the client.

Shipping costs to return products in our online store charged us where our client send the ACS courier company, otherwise borne by the customer. The costs for the return to the customer rectal / the replaced or repaired product shall be borne by us and were supplied by ACS courier company.

If the return is not made within the period provided or not the conditions for return are met, the www.kosmimakontopoulos.gr has the right not to accept products back and not proceed with the requested product shipment or refund.

If the customer does not return the product, then no new product will be shipped and should the customer to make a new order / purchase. Before any return, the customer is required to communicate by phone with our online store in www.kosmimakontopoulos.gr free from a landline telephone helpline 27410- 21444, 22401, 22 257 (basic rate) within this period.

Return and repair process / product replacement

The customer wants if not the execution of the sales contract, the replacement or repair of the product may withdraw from the contract and ask if they accept the return of the product, the refund corresponding to price.

Born to the right of withdrawal in the case of sending wrong product from our fault should the customer because of wrong delivery to have no interest in the execution of the contract.

Born to the right of withdrawal in the event of a defect should it be not insignificant.

We are not responsible for any loss or damage during transport vision of the product.

Once the product is received, a fault is detected, lack denominated property or wrong product shipping and fulfilled the terms and conditions of return as analytically mentioned above, the return of the product will be accepted and the return of money corresponding to the price of products ordered the customer will be made without undue delay and in any event within fourteen (14) calendar days from the day on which we were informed about the customer's decision to withdraw the contract and in the manner disclosed in our shop on time and in writing. We may withhold reimbursement until we take back products.

Especially in the case of products to market delivery, the refund will be made through bank account of the client. Therefore we kindly ask you to let us know your account number (IBAN), the bank maintaining the account and the recipient's name as given in the booklet. For security reasons should the beneficiary account number to be the same person on your sales receipt for the returned product.

Please note that no refunds from our physical store.

No delivery costs refunded if you choose delivery method other than the standard delivery offered free in our online store. Refund is not where there is a change card.

Note: When sold most things and a few wrong or defective or does not have the properties denominated, the right replacement or withdrawal limited thereto.

Product changes

Changes non-defective products

  • For special orders
  • Where the products have been modified after customer's request
  • In earrings for hygiene reasons
  • Proupotheseis changing the product
    To accept the change you have to change the product be returned unworn and in its original pristine condition. Product packaging must not be altered or soiled, but it must be in perfect condition. The product should be returned to a safe box, as not damaged during transport. We are not responsible for any loss or damage during transport of the product. Together with the product, the customer must be returned intact and in excellent condition and all the documents accompanying the product (original purchase receipt, warranty, operating manual or any other accompanying materials). If the product is accompanied by a gift should be returned and the gift with the product.
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